When you create an account or place an order on Cosmecca, we collect your name, phone number, delivery address, and email address. If you checkout as a guest, we only collect what's needed to fulfil that order.
Your information is used to process orders, arrange delivery, send order updates (including via WhatsApp or SMS), and respond to support queries. We do not sell your personal data to third parties.
We share delivery details with our courier partners solely to fulfil your order, and payment details with our payment processor when you pay by card or mobile wallet. Each partner is only given what they need to complete their part of the transaction.
We use cookies to keep you logged in, remember your cart, and understand how customers use the site so we can improve it. You can disable cookies in your browser, though parts of the site may not work as expected.
You can request a copy of the data we hold on you, ask us to correct it, or ask us to delete your account and associated data at any time by contacting us below.
For any privacy-related request, reach us at privacy@cosmecca.online.